Phase 1 - Planning and setup
At the beginning of the project it is essential to gain clarity on various parameters and interfaces relating to participant management. We are happy to assist you as your experienced advisors.
As part of the process definition, first the data management is established. Available data are adopted, reviewed and checked for duplication, then we look at the details: How will the graphic design of the invitation look? Will the invitation be sent by e-mail or by post? How should guests respond and what information should be requested? Are there various guest categories that make it necessary to create different steps in the registration process? Do hotels need to be dealt with and travel booked for the guests? Do guests need to pay for the event and should the payment process also be incorporated?
So as you can see, participant management begins a long time before the actual event. Here it comes down to neat and precise processes right from the beginning - we can always make changes but it's considerably more difficult to do so once the process is underway. Hence the earlier we are involved, the better the result!